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Q: How do I download Tag ID Numbers?
A: Once you’ve asked the database to find your tags (after
entering the Bag ID Number(s) or a Tag ID Number), it will prompt
you to download the file. Select DOWNLOAD FILE. The system will
then ask whether you want to open or save the file. You can open
the file and review the information and then save it or you can
save it directly to your PC. You will be prompted to browse your
file folders and select the appropriate place to save the file.
Q: What if I’ve lost the package containing the Bag
ID Number?
A: Select Tag Look Up and insert one of the numbers from the tags
you received in that bag. The system will generate a list of the
tag numbers in that sequence.
Q: How can I email my tag numbers to someone else?
A: You can download the file and save it to your PC and then use
your normal email program to attach and send the file.
Q: How do I know what file type to choose?
A: If you are using an Excel spreadsheet program, then an XLS (Excel)
file or CSV (comma separated value) file will be compatible.
The CVS file is the most universal data file and can be easily imported
into most database programs. Check with your software provider if you
have specific questions about importing the file.
Q: Who can I call for technical assistance if I have problems
downloading tag numbers?
A: If you have questions, please call 1-800-989-8247.
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